I'll be the first to admit that the prices here are a little higher than some places I've been to, but I love this place. I moved to Rochester from Eau Claire, WI and was overdue for an oil change on my VW Passat. In a "jiffy" one day, I went to a nationwide oil change place and had an oil change done. They did the oil change just fine, but removed the engine air filter without asking my permission and proceeded, at my request, to install a new one. The install wasn't done properly, causing major car issues. Automotive Procare, on a Sunday, was able to fit me in with no appointment or anything, and diagnosed the issue and even a small oil leak. They had my car back in tip-top shape within 72hrs, including ordering parts that took a couple days to arrive. Their free shuttle service even picked me up all the way across town to bring me to the shop to pick up my car when they were done with it. The cost of the repair was covered by the oil change company, but I will never go anywhere else in Rochester to have work on my car done. Automotive Procare was so professional and efficient, that I was 100% won over. Whether it's a small issue or a big issue, I trust they can handle it properly. They're good people, and won't hesitate to take you into the garage to show you exactly what happened and explain it to you if you ask. They're very transparent about their work and I now trust them and only them to do work on my VW in Rochester.
— Google Review